Spread Cheer and Stay Connected: The Power of Business Text Messaging for the Holiday Season
There’s a difference between hoping your business succeeds and putting forth the effort needed to make it successful. Business SMS is a powerful tool for fostering customer relationships and enhancing engagement during the holiday season. One of those efforts is staying top of mind with your customers, and business text messaging is a surefire way to make […]
How RyText’s SMS Customer Service Helps You Connect with Clients Faster
Imagine a customer with a simple question. They may want to know the status of an order or need help resetting their account password. Picking up the phone and waiting on hold feels outdated, and waiting hours for an email reply is frustrating. Text messaging, however, is a perfect fit. In fact, most modern consumers […]
Text Reminder Service Benefits and Best Practices
Consumers’ communication preferences have drastically changed. Customers calling into your business is still popular, but taking calls from numbers they aren’t familiar with will rarely get answered. According to G2, 90 percent of consumers respond to a text within 30 minutes of receiving it. Expanding your communication paths, including a text reminder service, can keep […]
How SMS for Businesses Can Improve Sales, Operations, and Customer Service
Grabbing consumer attention is harder than ever – especially if you’re a small and medium-sized business. Yet, one tool cuts through the noise every time: SMS, aka business texting. Short, sweet, and straight to the point—SMS for businesses is no longer just a trend. It’s a necessity. Whether you’re a small boutique or a growing […]
Choosing a Business SMS Platform: Key Factors to Consider for Your Business Needs
With more than 97 percent of Americans having a phone in their pockets, and a significant percentage glued to the screen, SMS texting is the wave of the future for marketing. This tool is perfect for getting the right message in front of the right person at the right time. With open rates that far […]
Text vs. Email: Which is More Effective for Your Business?
No matter what industry you operate in, communication will make up the core of your operations. Whether you’re talking to superiors, reports, co-workers, clients, stakeholders, partners, or prospects, it’s vital to have effective communication to make sure everyone is informed, connected, and working together. But that’s obvious. What’s not obvious is which channels of communication […]
Text Your Way to Success by Leveraging SMS for Business Communication
If you are looking to spice up your communication efforts, you may have considered several different options. Email marketing, flyers, in-store promotions, and social media campaigns are all likely go-tos. But have you considered SMS messages? Below, we will discuss what SMS for business communications is, some of the major benefits of SMS for business, […]
Business Texting Etiquette Done Right With RyText
Business texting has proven to be an asset for many businesses that incorporate texting into their day-to-day activities. Customers love having several avenues of communication to connect with a business, but employees also appreciate text messaging. But a regular struggle is knowing texting etiquette. Traditionally, if coworkers wanted to talk to each other, they had […]
9 Text Message Templates to Schedule Appointments Better
If you’re like us, you think business text messaging sounds great. The problem is that adding SMS messaging can seem like it’s just adding “one more thing” to someone’s plate. With 61% of businesses wishing they could send and receive texts from their main business number, business messaging has become a very desirable communication avenue. […]
Business Messaging Use Cases
Business messaging is changing the customer service of the business industry. With increased users preferring messaging to verbal connections, it is important to offer this avenue to customers. 97% of adult Americans today own a cell phone. These statistics help prove that business messaging, like the solution provided by RyText, can benefit your business in big ways. There are several uses cases for business messaging. Below, we will dive into just […]
